Returns & Exchanges
At SCOR, we want you to be fully stoked on your new ride; if you are not 100% satisfied with your purchase, you can return your bike or gear within 30 days for a full refund. All returned items must be in new, unused condition and include the original packaging to qualify for a return.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Carefully place the items in their original packaging, ensuring all protective padding is used for bikes to prevent damage during transit.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email and securely attach it to the outside of your box.
- 4.Drop Off and Refund
Deliver the package to your nearest authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.